High-regulation notice
This is a C fit. Campaign calling is governed by federal campaign law, the TCPA, FCC rules on automated and prerecorded calls, state election and robocall statutes, and recording consent law, and the requirements differ depending on who is calling, whether the call is live or automated, and where the voter lives. Nothing on this page is legal advice and nothing here is a compliance program.
Get election counsel review before you dial, and do not load a contact universe that counsel has not reviewed.
What this page actually covers
DialBreeze places live calls: a person talks on every answered call, up to three lines at once. It is not an autodialer service, it does not play prerecorded messages, and it does not maintain a voter file. That narrows what it can be used for, and the narrowing is deliberate.
Where it can help: live persuasion and turnout calls to a universe counsel approved, volunteer scheduling, and donor thank-yous. Where it cannot help: any program that relies on automated or prerecorded contact, because that is a different technical and legal category.
Three live workflows, within the constraint
Counsel-reviewed persuading and turnout. The universe is already vetted, the script is approved, and the caller identifies the campaign at the start. Dispositions capture support level and requests so field activity follows the conversation.
Volunteer scheduling. These calls are administrative and live. A volunteer who said yes last week is called about a shift, and the note is the schedule.
Donor stewardship. Thank-you calls, with the constraints on what campaign staff may say about the race set by counsel and by the finance team.
What the record should carry
Support level, volunteer availability, sign and ride requests, polling place questions, prior contact history, and, most important, an opt-out that is honored permanently. Every call note should be accessible only to the people the campaign authorizes.
The rules that stack
Automated and prerecorded calls are separately regulated under 47 CFR 64.1200, which restricts autodialed and artificial or prerecorded voice calls to wireless numbers and residential lines, and the TCPA is a separate statute with its own remedies. Federal campaign communications carry disclosure obligations: public communications under 11 CFR 100.26 must include a disclaimer under 11 CFR 110.11, which implements 52 U.S.C. 30120.
The national do-not-call registry rules address telephone solicitations, meaning calls that encourage the purchase of goods or services, so campaign persuasion calls generally sit outside that definition, but state campaign, robocall and electioneering laws add registration, disclosure, timing and content requirements, and some states restrict calls during defined windows. Recording can require all-party consent. Confirm every one of these with counsel for your state and your race.
Why publish this page at all
Campaigns search for a dialer, and the honest answer is that a live-call tool has a narrow, legitimate role in a program that is otherwise governed by rules a software vendor cannot administer. Publishing a page that pretended otherwise would put a campaign at risk. This page states the boundary instead.
What you need to start
- Election counsel review of the universe, the script and the timing window.
- Your own Telnyx account with numbers and caller ID.
- A contact CSV with history and prior opt-outs attached.
- A written do-not-contact policy that every caller follows.
The 14-day trial runs in a sandbox with test numbers, which is the correct place to rehearse a script before counsel sees it.
What a call record means in a campaign
Campaign data is sensitive for reasons that have nothing to do with commerce. A supporter list, a volunteer list and a donor list are among the most valuable assets a campaign holds, and the notes attached to them can reveal political affiliation, which is protected in many jurisdictions and is a category of data that carries real risk if mishandled.
That argues for a narrow retention policy, limited access, and a written rule that nothing leaves the campaign’s systems. The call record should hold what the field team needs to follow up: support level, volunteer availability and requests. It should not hold speculation about a voter or anything that would be damaging if the file were exposed.
Script discipline is the compliance mechanism
In a live-call program, the script is where most of the legal requirements actually live: identification of the campaign, the disclosure of who paid for the contact if a disclaimer applies, the statement of purpose, and the absence of any misrepresentation about the race, an opponent or a candidate’s position.
That means the script has to be approved by counsel and then followed. A caller who improvises is not just off-message, they are making statements the campaign cannot retract. Rehearse with the approved material, keep the objections in a written sheet with approved responses, and treat any script change as a change that requires review.
Volunteer scheduling is the real turnout work
Research and field practice both point the same way: a confirmed volunteer is worth more than a persuaded voter, because the volunteer brings others. Scheduling calls are administrative and live, and they are also the calls that turn interest into attendance.
Capture availability by day and shift, the ability to travel, whether the volunteer has done this before, and whether they asked for a partner. Those details make the difference between a shift that is covered and a no-show, and they belong in the note rather than in a coordinator’s memory.