Terms of service.

The service you are buying.

DialBreeze supplies browser power-dialing software for human operators. The toolkit includes one line on Basic and Breeze, up to three lines on Jetstream, browser audio, voicemail drop, recordings, notes, outcomes, and follow-up tasks. A human conducts the conversation. The product is not a robot that speaks to prospects.

A feature on the plan is not a promise that every call produces every output. Carrier delivery, usable audio, and your settings affect the result. Check names, numbers, opt-outs, and commitments against the recording.

On Breeze and Jetstream, transcription runs after the call ends, not during it. A speech-to-text service turns the audio into text, and the transcript and AI notes are stored in your account.

Plans and calling charges.

There are three seats. Basic is $29 per seat per month for one line, with a manual Drop voicemail button. Basic excludes AI. Breeze is $29 per seat per month for one line plus call notes (plus automatic voicemail detection and drop, where enabled on your workspace). Jetstream is $49 per seat per month and includes everything in Breeze plus up to three lines at once, with team reports, which need an admin on a Jetstream seat; your own activity timecard is available on every plan. You can mix seats. Plans are billed monthly; yearly plans are not offered. Pick your plan and seats, check out, then set your password from the set-password email. Calling credit is optional at checkout, but you need credit to dial. Add it any time from your dashboard.

Accounts on the original $49 three-line plan before October 19, 2026 stay grandfathered on that plan and price for as long as they keep the subscription.

Calling is provided by DialBreeze with our carrier partner; we provide the phone numbers. Load calling credit in $25, $50, $75 or a custom amount in whole dollars from $25 to $2,000. Calling is $0.75 per dialing hour, drawn from your balance. AI transcription and call notes are included on Breeze and Jetstream. Calling is $0.75 per dialing hour, prepaid. Calling credit never expires while your plan is active. If you cancel, unused credit stays on your account for 12 months in case you come back. Used credit is not refundable. Custom amounts are whole dollars, from $25 to $2,000. Each seat includes phone numbers (Basic 1, Breeze 3, Jetstream 5, pooled across the workspace), and extra numbers are $5 per month each. A subscription does not supply leads or authorize contact attempts with no cap.

PayPal payment.

Month to month. Cancel anytime with the link in your receipt email, or just email us. If a renewal fails, we retry and email you; after 7 days new calls pause, and your data and numbers are kept. Pick your plan and seats, check out, then set your password from the set-password email. Calling credit is optional at checkout, but you need credit to dial. Add it any time from your dashboard. The PayPal receipt is the record of payment. The public completion page does not by itself open the workspace. Set your password from the set-password email we send. Check spam, and contact support before paying a second time if the receipt or the set-password email is missing.

Subscription email should include your billing email, plan, and the change you want. Do not email full payment details, passwords, or carrier credentials.

After you pay.

After you pay, we email you a set-password email with a link. Your workspace is ready once you set your password. Calling credit is optional at checkout, but you need credit to dial; add it any time from your dashboard. The getting started page lists the steps. If a paid seat cannot be opened, we refund that payment. Load only a list your business may call.

There is no free trial.

Pick your plan and seats, check out, then set your password from the set-password email. Calling credit is optional at checkout, but you need credit to dial. Add it any time from your dashboard. Month to month. Pick your plan and seats, check out, then set your password from the set-password email. Calling credit is optional at checkout, but you need credit to dial. Add it any time from your dashboard.

There is no free trial. A visit to the public site does not create a workspace.

Renewal, cancellation and refunds.

For a plan or operator change, contact support and confirm the proposed price, operator allocation and effective date before it is applied. Do not infer an automatic proration rule or free additional seats from the plan labels.

Renewal. Month to month. Cancel anytime with the link in your receipt email, or just email us. If a renewal fails, we retry and email you; after 7 days new calls pause, and your data and numbers are kept. Calling credit never renews: each load is a one-off payment.

Cancellation. Cancel anytime with the link in your receipt email, or just email us. You keep access through the month you paid for. We confirm the cancellation and its effective date by email.

Refunds. Seat fees refundable within 7 days of your first purchase. Calling time used is not refundable. After those 7 days we do not refund partial months unless the law requires it. If a paid seat cannot be opened, email support@dialbreeze.com and we refund that payment.

Canceling DialBreeze ends access to the numbers and calling we provide; unused prepaid calling credit is handled under the refund and credit terms above (see also the refund page). For a duplicate charge, missing access or refund question, contact support with the billing email, charge date and problem. Beyond the refund policy above, there is no service-credit guarantee; nothing here limits rights that apply to you under law.

Your calling responsibilities.

DialBreeze does not support 911 or emergency calling. Use your own phone for emergencies.

You may use DialBreeze for lawful calls: people you have a right to call, with a caller ID that is yours or ours, at hours you set, and a recording only when the called person's state allows it.

You may not call someone who asked not to be called, or whose number is on a do-not-call list you are required to scrub. The default calling window is 8am to 9pm in the called number's local time; you set your own hours in settings, and a setting outside the lead's state window shows a warning. You may not call the same person more than three times in any 24 hours about the same subject. The product never places more than 3 calls to one number in any rolling 24 hours (you can set a lower limit, never a higher one). Up to 15 call attempts per lead, ever; you can set a lower limit. You may not play a prerecorded or artificial voice without the consent the law requires for that seller and that number. Prerecorded voicemail drop requires the called party's prior consent, and you are responsible for meeting that requirement. You may not upload a list you do not have the right to use. You may not show a caller ID that is not assigned to your account or to us. You may not record a call in Florida, or in any other all-party state, unless everyone on the call has agreed. You may not pretend to be the government, a bank, a utility, or someone the person knows. You may not let someone else use your login to place calls. You may not use calling time to move traffic that started on another carrier.

You are the caller. If you pick the list, the offer, and the recording, you are responsible for those calls. We may also be responsible when we place the call, play the audio, or supply the number. These terms do not erase that. You will cover us for calls you had no right to make, and we may stop the account without a refund of unused time when we have to. Turning the dialer on is not a statement that your list is clean.

Before a sales call, scrub the National Do Not Call Registry under a subscription in the seller's name. The file must be no older than 31 days. For Florida numbers, also scrub the current Florida "no sales solicitation calls" list. The moment someone says stop, that number goes on the account do-not-call list and is not dialed again. You are responsible for having the right to call every number you upload. "Past client" or "it is a business number" is not an automatic exemption.

Internal DNC and calling hours help you follow those limits. DialBreeze does not collect, verify or store proof of consent, and it does not replace your registry scrub. You are responsible for any recording notice your calls require. Review the calling controls page and the DNC policy. This is not legal advice.

Data, support and service limits.

Your operational data belongs to you. The privacy notice distinguishes website requests, billing information and operational call data. Ownership is not a representation that every application record is physically stored on hardware you own.

Confirm any required export, recording-retention, deletion or processor arrangement before uploading production data. Coordinate data handling with support before ending service. These terms do not invent a self-service export tool, automatic deletion schedule, data-processing agreement or availability SLA that has not been established for your account.

Service delivery also depends on the customer's carrier, network, devices and configuration. Report an issue with the affected workflow, time, browser and relevant record reference, without sending unnecessary sensitive content. The team will use that context to investigate. A target response or setup time is not a promise that every dependency or incident will be resolved within a fixed interval.