The short answer
This script is the call a wholesaler makes to a property owner from a sourced list. It covers the opener that names the address and the reason, the five answers that decide whether a deal exists, how to handle the retail-price expectation honestly, and the close that commits a written number with repair logic attached.
The script
Sample talk track. Fictional names. Adapt it to your offer and your rules.- Rep
Hi Mrs. Whitfield, this is Jordan with Northgate Property Group. I am calling about the duplex on Caldwell Avenue; my office contacted you last month about selling, and you said to try back after the first of the year. Is now a better time?
- Prospect
Now is okay, I guess.
- Rep
Appreciate it. Five quick questions and I will tell you honestly whether we are the right buyer for your property, because we are not for every situation. First: is it tenant-occupied right now, or empty?
- Prospect
Tenant, month to month.
- Rep
Okay. And the condition, honestly: when was the roof done, the kitchen, anything you know of that needs work?
- Prospect
Roof is original, 1998. Kitchen is dated. No inspection in ten years.
- Rep
Understood. On the title: is it just you on it, and is there a mortgage or any liens you know of?
- Prospect
Just me. Paid off years ago.
- Rep
That actually makes things simpler. Timeline: you mentioned wanting it handled before the end of the quarter. Is that still real, and what is driving it?
- Prospect
Yes. We are moving to be near my sister in Ohio, and I do not want to be a landlord from another state.
- Prospect
What would you pay?
- Rep
I will give you a number in writing, not a phone pitch, and I will show you the repair math behind it, because you deserve to see the logic. To build it I need one more thing: what number were you hoping for, so I can tell you straight if we are too far apart?
- Prospect
The one down the street listed at 210.
- Prospect
I was thinking 180.
- Rep
Honest answer: 180 was renovated and sold by an agent with a timeline. Yours has an original roof and a dated kitchen, so my number will be lower than 180, and Thursday I will show you exactly why, line by line, with the option of listing at 180 with an agent if you prefer that route. Fair?
- Prospect
That is fair. Thursday works.
The opener that names the address
Wholesaling outreach is residential solicitation, and owners know it; the opener that earns a conversation names the exact address, the exact prior contact, and the exact callback permission the owner gave. “You said to try back after the first of the year” converts a cold call into a kept promise, and kept promises are the only currency this trade has at scale. New source records get the same structure: address, why the record exists, and the honest frame that follows.
The permission sentence matters as much as the identity: “I will tell you honestly whether we are the right buyer, because we are not for every situation.” It is true, it lowers defenses, and it licenses the five questions that do all the work.
The five questions, in order
Occupancy first, because a tenant changes the contract and the showing. Condition second, asked for specifics, roof, kitchen, known issues, because the repair math lives here. Title third, who is on it and what liens exist, because the answer determines whether a contract is even possible. Timeline fourth, with the reason, because “before the end of the quarter, moving to Ohio” is a motivation with a date attached. Price expectation last, asked with the comp the seller is holding in mind, because that is the number the offer has to speak to.
The AI summary writes all five from the recording while the wholesaler dials the next record, and a second caller can pick up the conversation without starting over.
The objections and the lines that hold
“The house down the street listed at 210”
Honor the comp and explain the product difference: the renovated sale with an agent and a timeline is not the as-is sale with a fast close. The line-by-line repair math is the answer, and naming the listing route honestly as the alternative is what separates the professionals from the predators. Sellers accept ranges and reject unexplained low numbers.
“Send me a contract”
Two questions before anything gets sent: who else is on title, and is there a mortgage or lien. Those answers determine whether a contract is even possible, and “send me a contract” is sometimes genuine and sometimes a way off the phone. The genuine ones answer the questions; the others reveal themselves.
“I need the money now”
Urgency cuts both ways. A seller in genuine distress deserves a straight answer about timing and costs, including the routes you do not offer, not a hard close. The recording of this call is the proof of how you handled the moment that mattered.
“I am working with an agent already”
Fine, and worth documenting: the property may still come back if it does not sell. Get the listing’s expiry where the owner will share it, log a dated re-entry, and stay gracious. Agents talk to owners, and owners talk to neighbors.
The close, and the written number
The close commits the written number with the repair logic attached, at a set time, with the seller’s comp addressed line by line. Thursday is the meeting; the deliverable is a range with assumptions the seller can check, plus the honest listing alternative in the same envelope. A seller who asked for a number in writing and never gets it becomes both a lost record and a complaint risk, so the task ships with the disposition, same block.
The voicemail variant
Name, company, the exact address, the prior contact if one exists, callback number, and one sentence: “the Caldwell duplex, and you asked me to try back after the first of the year.” No numbers on voicemails, no urgency talk. One drop; the cadence carries the second attempt on a different day.
Logging before the next dial
Disposition: appointment set, wants a written number, needs partner agreement, title issue follow-up, not selling remove from campaign, do not call permanently, wrong number or unverified owner. Then verify the summary: condition, title answer and price expectation against the recording. The offer’s repair math rides on those fields, and a misheard comp poisons the Thursday conversation.
Compliance lines that frame this script
Wholesaling outreach is residential solicitation: calls run 8 a.m. to 9 p.m. at the owner’s location under 16 CFR 310.4(c) and 47 CFR 64.1200(c)(1). Refresh National DNC Registry scrubbing at least every 31 days, honor every stop request as an entity-specific do-not-call, and honor a revocation made by any reasonable means within ten business days under 47 CFR 64.1200(a)(10). Recording requires all-party consent in several states. Two more layers sit on top: whether you may market a property you do not own, and whether licensing is required to do it, varies by state, with several states requiring disclosures or prohibiting unlicensed marketing outright, so confirm your state’s position before the first contract; and if you pay referral partners, 12 U.S.C. 2607 prohibits fees for referrals of settlement service business involving a federally related mortgage loan. Nothing here is legal advice.
Coaching the script from recordings
Pull two calls per caller per week: one written-number close, one retail-price expectation. Listen for the five questions in order, the permission sentence, and whether the listing route got named honestly. The summaries triage: any summary where the price expectation field holds a promise instead of the seller’s number is the first recording to open. One fix per week; written offers requested is the leading indicator, and the tape explains its trend.
FAQ
What five answers decide whether a deal exists?
How do you handle the retail price expectation?
Why a written number instead of a phone offer?
What should end the call permanently?
What does the AI summary capture for the offer?
Sources
- law.cornell.edu /cfr/text/16/310.4
- law.cornell.edu /cfr/text/47/64.1200
Operational guidance, not legal advice. Rules vary by state and by campaign.