Refunds and calling credit.
Last updated: October 27, 2026
This page repeats what the terms of service say about refunds. It adds no new rights. Questions go to support@dialbreeze.com.
Seat fees.
Seat fees refundable within 7 days of your first purchase. Calling time used is not refundable. After those 7 days we do not refund partial months unless the law requires it. If a paid seat cannot be opened, email support@dialbreeze.com and we refund that payment.
Calling credit.
Calling credit never expires while your plan is active. If you cancel, unused credit stays on your account for 12 months in case you come back. Used credit is not refundable.
How to ask.
Email support@dialbreeze.com from your billing email with the charge date and the problem. Refund questions are handled under the terms. Nothing here limits rights that apply to you under law.