Support.
Last updated: October 8, 2026
Email support@dialbreeze.com for help with your DialBreeze workspace, setup, billing or data.
Support is handled by email at support@dialbreeze.com. There is no phone support line, live chat or public status page.
What to include.
- Your workspace name and the email you sign in with. For billing, write from your billing email.
- What you were doing, what you expected and what you saw, with the time and your time zone.
- A screenshot if it helps, with lead names and phone numbers covered.
Never send passwords, webhook secrets, card details or lead lists by email.
Common requests.
- Cannot sign in. Use Forgot password on the sign-in page. If the reset email does not arrive, check spam, then email support.
- Setup, calling credit or your first list. Start with the getting started guide and its troubleshooting step. If you are still stuck, email support with the details above.
- Calls stop working. Email support with the time it started and what the dialer showed.
- Adding users. Workspace admins can invite users from the Users page in the app.
- Plan, billing and cancellation. Email support from your billing email. Cancel anytime with the link in your receipt email, or just email us. You keep access through the month you paid for.
- Data deletion. Email support from an account admin address. See the privacy notice for how data is handled.
- Report an unwanted call. Follow the DNC policy and email support with the number called and the approximate time.
Before you buy.
Questions about fit, pricing or setup go to the same address, or start on pricing. See contact for every route.