1. Home
  2. Alternatives
  3. Five9 alternative

Checked 2026-10-18

Five9 alternative: compare line count, pricing and carrier model.

Five9 is a enterprise cloud contact center. Below, Five9's own published claims sit next to what DialBreeze measured in production use. Where Five9 did not publish a figure, we say so instead of guessing.

“Use advanced algorithms to predict agent availability and adjust dial rates accordingly. Best for when more than 10 active agents are available.”

Five9, five9.com, checked 2026-10-18

Five9 vs DialBreeze.

Left column quotes or paraphrases Five9's page and related first-party sources as fetched on the dates in our source data. Right column is DialBreeze today.

Five9DialBreeze
What it is Enterprise cloud contact center Browser power dialer. One human operator on every call.
Throughput Five9: not stated Depends on your list and your line count.
Lines per rep Five9: not stated (predictive, progressive, power and preview modes) One line on Breeze. Up to 3 on Jetstream.
Connect claim Not stated Depends on your list; see the calculator.
Breeze and Jetstream call notes Five9: see the vendor source When you hang up, Breeze gives you a transcript you can read. Breeze also gives you a 1-2 sentence summary and one suggested follow-up. You save that follow-up as a task with one tap. It never creates tasks by itself.
Plan prices Five9: month-to-month unverified; minimum seat count unverified Breeze $29 per seat per month, one line: continuous dialing and call notes. Jetstream $49 per seat per month, Breeze with up to three lines. Load calling credit in $25, $50, $75 or a custom amount in whole dollars from $25 to $2,000. Calling is $0.75 per dialing hour, drawn from your balance. AI transcription and call notes are included on Breeze and Jetstream. Calling is $0.75 per dialing hour, prepaid. Phone numbers are $5 per month each.
Trial Not stated No free trial. Choose your plan and check out on the pricing page.
Calling service Five9's cloud contact center. Five9 describes bundled plans with talk time and monthly per-agent fees, by quote. DialBreeze calling time ($0.75/hour, 1.25¢ a minute, on every plan, drawn from your calling credit). Phone numbers are $5 per month each.

Vendor claims are advertised figures and often multipliers against manual dialing; our row is the team's own daily use on one line, how we counted it. Prices and features change; confirm on Five9's site before you decide.

Five9 pricing, checked 2026-10-18.

Five9 does not publish prices. Its old pricing URL now redirects to the home page, and its call-center page offers a quote form for bundled per-agent plans. Five9's dialer page lists predictive, progressive, power and preview modes, and says predictive is "best for when more than 10 active agents are available." Five9 dialer page. DialBreeze is built for the other end: one to a few callers, published per-seat prices.

Choose Five9 if…

  • You run a large floor. Five9's own page says predictive dialing is best when more than 10 active agents are available. Checked 2026-10-18.
  • You need predictive, progressive, power and preview modes, inbound routing and workforce tools on one platform.
  • You are buying through a quote and a contract.

Choose DialBreeze if…

  • With up to three lines ringing you talk to the first person who answers, on Jetstream ($49 per seat), with Breeze at $29 for one line.
  • When you hang up, Breeze gives you a transcript you can read. Breeze also gives you a 1-2 sentence summary and one suggested follow-up. You save that follow-up as a task with one tap. It never creates tasks by itself.
  • You want the calling line provided for you, with no carrier account to open or manage.
  • You want a vendor that publishes its own measured dials per hour (typical and busy), not only multipliers.

Switching from Five9.

What actually moves, what changes, and what to export first. Grounded in Five9's published plan details (checked 2026-10-18).

  • Five9 does not publish prices. Its old pricing URL now redirects to the home page. DialBreeze publishes $29 or $49 per seat.
  • Predictive dialing is not in DialBreeze. A person is on every connected call, up to three lines on Jetstream.
  • Plan the export of lists, dispositions and suppression records with your Five9 admin before the contract ends.

Migration notes are practical guidance, not a data-transfer service. Verify exports and pricing on Five9's site before you commit.

See the DialBreeze side for yourself.

The real dialer with sample data: three lines, one connects, the outcome goes on a hotkey.

Get started
Real product interface. Sample data, fictional people and numbers.

Three simulated lanes: ringing, machine/no answer, connected lead and disposition hotkey. Screen recording of the product with seeded sample data; simulated calls. No narration or source-call audio is included. Pause or seek to inspect a frame.

Five9 alternative FAQ.

Is DialBreeze cheaper than Five9?
Five9 did not publish a per-seat price on the page we checked (2026-10-18), so we cannot compare list prices honestly. Breeze is $29 and Jetstream is $49 per seat per month, with calling billed separately at $0.75 per dialing hour.
How many lines does Five9 dial at once?
Five9 does not publish a line count. Its dialer page lists predictive, progressive, power and preview modes, and says predictive is best when more than 10 active agents are available. Checked 2026-10-18. Breeze dials one line. Jetstream dials up to three.
What does Five9 publish about call notes?
Read the vendor source linked on this page, checked 2026-10-18. We do not restate their note features here. When you hang up, Breeze gives you a transcript you can read. Breeze also gives you a 1-2 sentence summary and one suggested follow-up. You save that follow-up as a task with one tap. It never creates tasks by itself.
Can I move my lists from Five9 to DialBreeze?
If you can export your leads to CSV, you can import them into DialBreeze lists. Check the field mapping with a small file during setup before moving a live list, and bring your do-not-call records with you.

Test it next to Five9.

Ask for setup and run the same list shape through DialBreeze with calling time.

Get startedPricing